At Minster Property Management, we are committed to providing a high standard of service to our clients and their properties. As a well-established local property management company, we have been serving Dorset and Hampshire for many years. Our team of experienced professionals is dedicated to delivering a personal and professional service to our clients.
Our Services
We offer a wide range of services to our clients, including budget preparation and service charge collection, ground rent collection, and appointment of grounds maintenance personnel and cleaning contractors for the common areas. Our team regularly inspects the managed properties, oversees Health & Safety matters, and investigates reported defects. We also provide mediation services to help resolve any disputes between residents and handle all legal enquiries in connection with purchase and sale.
Our Expertise
With over 30 years of experience, our principal, Peter G May, is a Chartered Surveyor and Fellow of the Royal Institution of Chartered Surveyors. He has a deep understanding of the property management industry and is committed to providing the highest level of service to our clients. Our team includes experienced property managers, administrators, and accountants who work together to ensure that our clients' properties are managed efficiently and effectively.
Our Qualifications
Our team holds various qualifications, including membership and affiliation with the Institute of Residential Property Management and Chartered Surveyors. We also hold Professional Indemnity Insurance and are regulated by the Royal Institution of Chartered Surveyors (RICS).
Our Expertise
We have a proven track record of providing high-quality property management services to our clients. Our services include annual accounts preparation, block insurance policies, budget preparation, contractor instructions, ground rent collection, health and safety inspection, lease covenant enforcement, lease interpretation, leaseholder credit control, legal enquiries relating to purchase and sale, limited company administration, maintenance planning, resident mediation, right to manage, and specialist advice for freeholders and leaseholders.
Our Clients
We provide property management services to a wide range of clients, including homeowners, freeholders, and leaseholders. Our clients include residential and commercial property owners in Hampshire and Dorset, including Bournemouth, Poole, Christchurch, Corfe Mullen, Ferndown, Highcliffe, Poole, Swanage, West Moors, Wimborne, and Verwood.
Our Team
Our team is made up of experienced professionals who are dedicated to providing the highest level of service to our clients. Our team includes Peter G May, our principal, who is a Chartered Surveyor and Fellow of the Royal Institution of Chartered Surveyors. We also have a team of property managers, administrators, and accountants who work together to ensure that our clients' properties are managed efficiently and effectively.
Our Accreditation
We are members of The Property Ombudsman and are regulated by the Royal Institution of Chartered Surveyors. We also hold Professional Indemnity Insurance and are qualified to provide the highest level of service to our clients.
Positive Experience
Minster Property Management has received numerous glowing reviews from satisfied clients. Many have praised their professionalism, responsiveness, and attentiveness to their needs. Clients have noted that the company is "first class, " "responsive, " and "professional, " with a "hands-on" approach that makes them stand out from the competition.
Negative Experience
On the other hand, some clients have had a negative experience with Minster Property Management. A few have complained about inefficiency, rudeness, and a lack of customer service. Some have reported difficulties in getting their queries answered, and others have felt that they were charged unnecessarily high fees. In some cases, clients have even reported being treated disrespectfully by company staff.
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