Your home move, expertly managed
About Us
1st Call Sales & Lettings is a leading estate and letting agency in Southend, boasting over 100 years of combined experience in the local property market. Our passionate and experienced team understands the unique needs of both buyers and sellers, landlords and tenants. We're dedicated to providing exceptional customer service, tailored to each client's individual goals.
Our Expertise
We offer a comprehensive range of services, encompassing all aspects of buying, selling, letting, and managing property in the area.
Sales
- Residential and commercial property sales
- Free instant property valuations
- Competitive market analysis and advice
- Expert negotiation and marketing strategies
- Comprehensive legal and financial guidance
Lettings
- Finding quality tenants for your property
- Competitive rental pricing strategies
- Tenancy management and rent collection
- Comprehensive tenant screening and referencing
- Thorough property inspections and maintenance support
Additional Services
- Mortgage and conveyancing advice
- Property management solutions
- Independent market valuations for probate, taxation, and dispute resolution
Our Commitment
Our team is committed to:
- Building strong relationships with clients
- Providing open and clear communication
- Delivering results efficiently and promptly
- Maintaining the highest ethical standards and integrity
Experience Our Expertise Today
If you're looking for a reliable, experienced, and dedicated partner in your property journey, look no further than 1st Call Sales & Lettings. Get in touch today to discuss your specific needs and learn how we can help you achieve your property goals.
Overall Customer Experience
The majority of customers have reported an exceptional experience with 1st Call Sales & Lettings, praising the company's excellent service, professionalism, and responsiveness.
Positive Aspects
- Friendly and helpful staff, with special mentions to Richard, Jason, Jessica, and Gillian for their outstanding service.
- Quick response times and efficient communication.
- Smooth and stress-free moving experiences.
- Professional and dedicated managers.
- Excellent customer service from the letting team.
Negative Aspects
- A few customers have reported negative experiences with the property management team, citing issues with maintenance and repairs.
- Some customers have reported feeling dismissively treated by certain staff members.
- A few instances of deposit disputes and issues with inventory reports.
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