Your Local Property Experts
At Michael Poole Estate Agents, we pride ourselves on being a family-run business with a rich history of providing exceptional estate agency services to our clients across Teesside since 1994. Our team of experts has extensive local knowledge, and our philosophy is centered around providing a personalized service to each and every client, whether you're buying, selling, or renting a property.
Our Services
We offer a comprehensive range of services designed to cater to the diverse needs of our clients. From residential sales and lettings to mortgages, auctions, conveyancing, and property management, our team is equipped to handle every aspect of the property journey. Our services are designed to be flexible, reliable, and tailored to meet the unique requirements of each client.
A Commitment to Excellence
At Michael Poole Estate Agents, we take pride in our commitment to excellence in every aspect of our business. Our team of experienced professionals is dedicated to providing unparalleled customer service, ensuring that every client receives a personalized and seamless experience. Our expertise, combined with our passion for delivering exceptional results, has earned us a reputation as one of the most trusted and respected estate agents in the region.
Our Team
Our team is comprised of highly experienced and knowledgeable professionals who are passionate about delivering exceptional service to our clients. With extensive local knowledge and a deep understanding of the property market, our team is equipped to provide expert guidance and advice at every stage of the property journey. Whether you're a first-time buyer or an experienced investor, our team is dedicated to providing you with a personalized and tailored service designed to meet your unique needs.
Our Offices
With multiple offices strategically located across Teesside, we have a strong presence in the region, allowing us to provide a comprehensive and localized service to our clients. Our offices are staffed by experienced professionals who are passionate about delivering exceptional service and expert guidance to our clients.
What Our Clients Say
We take immense pride in the excellent service we provide to our clients. Don't just take our word for it - read what our happy clients have to say about their experience with Michael Poole Estate Agents. We're proud of our 4.72-star rating on Google Reviews, based on over 1200 reviews from satisfied clients who have benefited from our exceptional service.
Customer Reviews of Michael Poole Estate Agents
Overall Experience
The majority of reviewers have had an extremely positive experience with Michael Poole Estate Agents, praising the professionalism, friendliness, and efficiency of the staff. Many reviewers have thanked specific staff members for their excellent service, citing their responsiveness, communication skills, and ability to make the selling or buying process as stress-free as possible.
Staff Praise
Several reviewers have singled out individual staff members for their exceptional service, including Craig, Steve, Debbie, Nick May, Tom, Sophie, Lynsey, and Maria. These staff members have been praised for their expertise, availability, and dedication to ensuring a smooth transaction.
Key Strengths
The key strengths of Michael Poole Estate Agents, as noted by reviewers, include:
- Excellent Communication: Reviewers have praised the regular updates, prompt responses, and clear communication from the staff.
- Professionalism: The staff have been commended for their professionalism, friendliness, and efficiency.
- Efficacy: Many reviewers have noted the speed and ease of the selling or buying process, thanks to the expertise and hard work of the staff.
Negative Experiences
A small minority of reviewers have had a negative experience with Michael Poole Estate Agents, citing unhelpful or rude staff members, lack of responsiveness, and frustration with the viewing process.
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