At Pettengells Estate Agents, we pride ourselves on being the go-to experts for all your property needs in Highcliffe and New Milton. With over 30 years of experience in the local housing market, our team of dedicated professionals has the knowledge and expertise to guide you through the process of buying, selling, or renting a property.
Our History
Established in 1988, our Highcliffe office quickly became a principal agent in the village, and in 1995, we expanded to open a second office in New Milton, enjoying a prominent location in the town center. Over the years, we have built a reputation for successfully selling properties throughout the local area, earning the trust and loyalty of our clients.
Our Services
At Pettengells Estate Agents, we offer a comprehensive range of services tailored to meet the unique needs of each client. Whether you're looking to sell your property, find a new home, or rent a property, our experienced team is dedicated to providing exceptional customer service and expert guidance every step of the way. Our services include:
- Residential sales and lettings
- Property valuations and appraisals
- Mortgage advice and financial services
- Landlord and tenant services
- Property management and maintenance
Our People
Our team of experienced agents, valuers, and support staff are passionate about delivering exceptional results and exceeding client expectations. With extensive knowledge of the local market, our team is committed to providing personalized service and expert advice to ensure a smooth and stress-free transaction.
What Our Clients Say
Don't just take our word for it! Our clients rave about our exceptional service, professionalism, and dedication to delivering results. Read what our satisfied clients have to say about their experience with Pettengells Estate Agents.
Overall Impressions
The majority of reviewers have had positive experiences with Pettengels, attributing their successful transactions to the company's dedication and the agent's professionalism. Conversely, one reviewer had a dismal experience with the company, citing poor service and rude behavior from the agent.
Professionalism and Service
Clients praised the agent, Michael, for his dedication to getting sales through to completion, describing him as "fantastic." Other reviewers noted the company's helpful website, allowing clients to browse and research properties at their leisure. In contrast, one reviewer had a frustrating experience with agent Steve Forster, who was abrupt and disinterested, making them feel like they were a burden.
Communication
The reviewer who had a positive experience complimented Michael for being attentive and professional in his communication. On the other hand, the reviewer who had a negative experience found it difficult to get information from Steve Forster, who seemed reluctant to share property listings and market insights.
Final Thoughts
While Pettengels appears to excel in certain areas, such as property sales and website usability, the company may need to improve their communication and service standards to ensure a consistent positive experience for all clients.
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