Your Home, Our Expertise, Exceptional Results
At Smart Homes, we pride ourselves on delivering exceptional customer service, which we believe is the key to success in the estate agency industry. With over two decades of experience, we have evolved into one of the industry's market leaders, offering a range of services including Sales, New Homes, Land and Commercial property.
Our History
Established in 1998 by Jamie Smart, our company has a rich history of excellence and dedication to its clients. We have built a reputation for providing a personal and professional service, ensuring that our clients receive the best possible outcome. Our team is composed of highly experienced and well-informed individuals who are motivated to achieve the ultimate outcome for all our clients.
Our Services
At Smart Homes, we offer a comprehensive range of services designed to meet the unique needs of our clients. Whether you are looking to buy, sell or rent a property, we have the expertise and knowledge to guide you through the process. Our services include:
- Residential Sales: Our team of experts will work tirelessly to ensure that your property is sold quickly and for the best possible price.
- New Homes: We offer a wide range of new homes, from apartments to detached houses, in various locations across the region.
- Land and New Homes Development: We specialise in sourcing and acquiring land for developers, as well as providing a comprehensive service for new home developers.
- Commercial Property: Our commercial property team is experienced in handling the sale, acquisition, and management of commercial properties.
- Mortgages: We offer a range of mortgage products to help you secure the financing you need to buy or refinance a property.
- Stamp Duty Calculator: Our calculator helps you calculate the stamp duty payable on your property purchase.
- Auction: Our auction service allows you to buy or sell property through a competitive bidding process.
Why Choose Us
So, why choose Smart Homes? Our commitment to exceptional customer service, combined with our extensive experience and knowledge of the local property market, sets us apart from our competitors. Our team of experts will work tirelessly to ensure that your property is sold quickly and for the best possible price.
Our Team
At Smart Homes, our team is made up of highly experienced and well-informed individuals who are motivated to achieve the ultimate outcome for all our clients. Our team is dedicated to providing the highest level of customer service, ensuring that our clients receive the best possible outcome.
Get in Touch
If you are looking to buy, sell or rent a property, please do not hesitate to contact us. Our team of experts will be happy to provide you with all the information you need to make an informed decision.
Excellent Customer Service
The reviews suggest that Smart Homes provides excellent customer service, with many customers praising their professionalism, knowledge, and helpfulness. The team is commended for keeping customers updated throughout the letting process, providing thorough tenant referencing, and offering friendly and supportive service.
Positive Experiences
Several reviewers have had positive experiences with Smart Homes, including purchasing and selling properties, and renting out properties. The team is praised for their great communication, excellent advice, and impeccable service.
Issues with Deposit Returns and Landlord Interests
However, two reviewers have had negative experiences with Smart Homes, citing issues with deposit returns and a perceived bias towards landlords' interests. One reviewer was unhappy with the process of returning their deposit, citing petty issues with the cleanliness of the property and a lack of transparency in the process. Another reviewer was dissatisfied with the agency's handling of a dispute over vital household facilities and the withholding of their deposit.
Agent's Response to Issues
One reviewer, an employee of Smart Homes, mentions that the team works hard to improve the customer experience, even in difficult times.
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