Expertly finding your home
At Clifford Smith & Buchanan, we pride ourselves on being a small, independent estate agent that truly cares about our clients. With years of experience and a deep understanding of the local property market, we are dedicated to providing expert guidance and support throughout every stage of the buying and selling process.
Our Services
We offer a comprehensive range of services, including residential sales, commercial property sales, conveyancing, and wills and probate. Our team of experts is committed to providing exceptional customer service, ensuring that our clients receive the best possible experience. From valuation to completion, we will guide you through every step of the process, ensuring that your property transaction is as smooth and stress-free as possible.
Residential Sales
Our residential sales team is dedicated to finding the perfect home for our clients. With an in-depth knowledge of the local property market, we are able to provide expert advice and guidance throughout the buying and selling process. From initial valuation to final completion, we will work tirelessly to ensure that our clients achieve the best possible price for their property.
Conveyancing
Our conveyancing team is highly experienced and provides a comprehensive range of services, including sales and purchases, remortgages, and transfers of equity. We understand the importance of timely and efficient conveyancing, and our team works closely with clients, solicitors, and other stakeholders to ensure a smooth and stress-free transaction.
Wills and Probate
Our wills and probate team is dedicated to providing expert guidance and support throughout the process of creating a will, managing the administration of an estate, and navigating the complexities of probate. We understand the importance of sensitive and compassionate support during difficult times, and our team is committed to providing expert advice and guidance every step of the way.
About Us
Established in 1928, Clifford Smith & Buchanan has a rich history and a deep understanding of the local property market. Our team of experts is committed to providing exceptional customer service, and we are proud of our historical stature within the area. We fuse our industry prowess with specialist expertise to successfully serve homeowners and buyers within the local area and beyond.
Service Issues
Reviews highlight shocking service from the law firm, with clients experiencing unreturned calls and a general lack of responsiveness. This led to one client almost losing a sale due to the firm's slow pace. Another client was left waiting for days without a callback, prompting them to seek advice from a different solicitor.
Suspicious Practices
One reviewer expresses concern over the firm's motives, suggesting that they may be prioritizing their own interests over those of their clients. Specifically, they were pushed to undertake a damp course assessment, despite the bank's valuation report stating no issues with the property.
Complaints About Professionalism
Multiple reviewers criticize the firm's professionalism, citing unhelpful and unprofessional behavior from the legal team. One reviewer describes them as "money grubbing shyters" and advises others to choose a different company for their legal needs.
Positive Experience
On a positive note, one reviewer praises the staff, particularly Fiona and Joy, for being patient, friendly, and willing to go the extra mile to assist.
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